TrackMyLabs Terms of Service

Last updated: August 31, 2025

1. Acceptance of Terms

By creating an account or using TrackMyLabs (the “Service”), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract to use the Service.

3. Accounts & Security
  • You are responsible for maintaining the confidentiality of your credentials.
  • Notify us immediately of any unauthorized use of your account.
  • We may suspend or terminate accounts for misuse or violations of these Terms.
4. Permitted Use

Use the Service to store, view, and analyze your personal lab results for non-commercial purposes. You agree not to:

  • Reverse-engineer, copy, or resell the Service.
  • Upload unlawful, infringing, or harmful content.
  • Attempt to access data or systems without authorization.
5. Lab Data & Accuracy

We do not perform laboratory testing or provide medical advice. We cannot guarantee the accuracy of third-party lab data you import. Consult a qualified healthcare professional for medical decisions.

6. Subscriptions & Payments
  • Paid plans renew automatically unless canceled.
  • Applicable taxes may be added.
  • Refunds are handled per our plan-specific policy. (TODO: link to policy)
7. Intellectual Property

TrackMyLabs, including its software, branding, and content, is protected by intellectual property laws. You retain rights to content you submit.

8. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT PROVIDE MEDICAL ADVICE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR LOSS OF DATA, PROFITS, OR REVENUE.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from claims arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your access at any time for any reason, including violations of these Terms.

13. Changes to the Service / Terms

We may modify the Service and these Terms. We’ll post updates with a new “Last updated” date. Continued use constitutes acceptance.

14. Governing Law & Disputes

These Terms are governed by the laws of TODO: jurisdiction (e.g., Delaware, USA). Disputes will be resolved in the courts located in TODO.

15. Contact

Questions? Email support@trackmylabs.com.